Tag: Women’s Business Center

Build a World-Class Remote Customer Service Team

• Understand their customer’s needs in a digital space • How to build a world-class online customer-service team • Understand the difference between customers service behaviors needed face-to-face and online • Create a robust digital customer plan that has equal to greater impact as face-to-face interaction • Identify and apply the right online customer service metrics

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5 Key Steps to Starting and Designing Your Business

A workshop to help start-ups and established entrepreneurs examine the feasibility of their small business idea in the current market. The discussion centers on business plan development, entity formation, managing risk, and various ways to fund or bootstrap the business.

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Supply Chain Management: Module 2 Manufacturing & Order Fulfillment

Topic: Managing a Business Module 2 – Manufacturing & Order Fulfillment Overview: Develop streamline manufacturing and order fulfilment know-how for small quick-win opportunities and large game-changing projects to maximize revenue potential and profitability. This cohort program delivers the supply chain foundation needed to tackle key activities from client management to mass production. Participants gain industry insight and simplify execution of the same supply chain tactics of Fortune 1000 organization...

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Accessing Capital & Financial Resiliency for Sustainability

In this webinar presented by Natalie Williams with The Women’s Business Center in Charlotte, small business owners will learn: Preparation tips and strategies for lending How to obtain financial resiliency Mastering the numbers in your business for business success Comprehending the data that affects the small business market Register online to attend.

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Accelerating Local
Economic Development

Find Us

Cabarrus Center
for Innovation and Entrepreneurship

57 Union St. S.
Concord, NC 28025

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