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Tag: Business Operations

Business Resources You Need To Know About

Looking to start a business? Ready to take your business to the next level? Has your business been struggling and it’s time to pivot? Join us to learn about local, state, and national resources to help you overcome these and other business challenges. In this session, you’ll hear from local representatives about the services and resources they provide to entrepreneurs and small business owners. Come ask questions, and get connected to the tools you need. Presenters: Small Business Center at Rowan-Cabarrus...

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Mirrors: Reflecting on How You Show up in Your Business

This interactive workshop is designed for you to share your first hand perspective on good customer service skills. The activity will examine ideas and strategies to help build a stronger customer base. Do you believe that all you need is to have a good product for your business to grow? The pandemic has shifted the way potential clients are investing their time and funds. In light of reduced budgets, and often limited staffing, it’s our job to figure out how to have the consumer not only try our product, but also...

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Accelerate Cabarrus – April Community Chat

Join us for this month’s Accelerate Cabarrus Community Chat. Accelerate Cabarrus is a community of innovators and entrepreneurs in and around Cabarrus County who are looking to build their professional networks and resources. This group is focused on sharing ideas, making connections, and accelerating your success no matter where you are on your entrepreneurial journey. This month, Matt Sacks will be talking about the challenges DevonWay has faced as they’ve entered new markets, partnerships currently under...

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Build a World-Class Remote Customer Service Team

• Understand their customer’s needs in a digital space • How to build a world-class online customer-service team • Understand the difference between customers service behaviors needed face-to-face and online • Create a robust digital customer plan that has equal to greater impact as face-to-face interaction • Identify and apply the right online customer service metrics

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Accelerating Local
Economic Development

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Cabarrus Center
for Innovation and Entrepreneurship

57 Union St. S.
Concord, NC 28025

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